All Apparels are produced and shipped from our sources within 7-14 business days (Additional Days May Apply For Holidays – not including the shipping time) from the time of purchase for domestic orders. Standard shipping times then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time.
Some accessories are in production outside USA. That will take longer than expected to deliver. They will normally take 17-30 days to deliver, but we indicate that on each product description page.
To make sure we deliver the best quality, we will re-check the t-shirt again. If it is not at the best quality, we will have to re-print it. In this case, the delivery will be longer than expected. If you do not get the shipping confirmation, please do not hesitate to contact us.
We DO NOT ship our items WORLDWIDE… YET. If you need more information, please hit the contact page.
General Return Information
To return your product, please email us before returning item(s): email@example.com.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error can not be returned.
Items can not be returned more than 30 days after delivery.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a shipping service that provides tracking and insurance. We don’t guarantee that we will receive your returned item if you do not.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A list of non-returnable items:
Print On Demand(POD) apparels cannot be returned unless you receive the wrong items or there is a huge quality issue. This must be reported within 12 hours of the item(s) being received.
Intimate (bathing suits, underwear) or sanitary goods
Downloadable software products
Some health and personal care items
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
If the customer orders the wrong size, style or color, we will offer you the best solutions.
We only replace items if they are defective or damaged due to an error of our making.
If you need to exchange it for the same item, send us an email at email@example.com and we will advise on the process and provide the information required for an exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.